Update the firmware on the recorder (NVR, DVR) or the IP camera.If for some reason you’re asked again to install the plugin, do the following: Next time you open up Internet Explorer and try to see the cameras, you won’t see the annoying message “Please click here to download and install the plug-in”. When these two steps are completed the aforementioned issue will be solved permanently. Make sure the “Require server verification” box is unchecked. Type the IP address of the device and click Add. Open up the Security Tab and click on Trusted sites. Go again to the Tools tab and this time click Internet Options. The same procedure is if you have an IP camera or an NVR. On the next window the recorder’s IP address (or the ddns) and click Add. (If you don’t see the Tools tab on the top, click the ALT key on the keyboard and it will show up). Go to the Tools section of the IE and click Compatibility View Settings. Other functions may be disabled such as when you save the settings, they’ll not be applied. If you don’t install it correctly, you can see the cameras (image fail) and you can’t playback either. The web component plugin is used by the Hikvsion to show the live image of the cameras and to playback as well.
How to fix: “Please click here to download and install the plug-in”
The plugin is installed but looks like something went wrong because the message keeps asking to install the plug-in again and again: “close the browser when installing the plug-in”. The issue is that even if you install the plugin the message will still show up and bother you every time you need to access your Hikvision IP camera/NVR/DVR. This plugin needs to be installed in order to view your Hikvision CCTV system. Close the browser when installing the plugin”. When you are trying to have access to a Hikvision IP camera or DVR/NVR you’ll stumble upon the message: “Please click here to download and install the plug-in.
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